Support
Need help with Trayo? Email [email protected] and a person on our team will get back to you.
To help us answer quickly, include:
- The email address you use to sign in to Trayo
- Where you use Trayo: the web app, ChatGPT, Claude, or another MCP client
- What you tried, what happened, and any error message you saw
Trayo in ChatGPT, Claude and other AI assistants
Trayo connects to AI assistants through its MCP server at
https://api.trayo.ai/v1/mcp. You sign in with your Trayo
account, and the assistant can then work with the workspace you
approved.
- No Trayo account yet? Sign up here.
- Signed in to the wrong workspace? Disconnect Trayo in your assistant's app or connector settings, then connect it again and choose the right workspace.
- Tools missing or out of date? Refresh or reconnect Trayo in your assistant's settings.
- Stop sharing data with an assistant: disconnect Trayo in that assistant's settings. To revoke access completely, email [email protected].
Account and billing
For sign-in problems, credits, plans or invoices, email [email protected]. You can sign in at app.trayo.ai.
Privacy and data requests
To access, correct or delete your data, email [email protected]. Read our Privacy Policy and Terms and Conditions.
Security
To report a security issue, email [email protected]. See our Security page for how we protect your data.